Privacy Policy

Last Updated: August 2, 2026

Tonshineway Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.tongxinwei.com (the "Site") or use our services. We comply with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) ("PDPO").

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, and job title when you submit an inquiry, request a quote, or contact us.
• Account Information: If you create an account with us, we may collect your username and password.
• Transaction Information: Details about products you inquire about or purchase, including order history and preferences.
• Technical Information: IP address, browser type, device information, and cookies when you visit our Site.
• Communication Data: Records of your correspondence with us, including emails and chat messages.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and respond to your inquiries, quote requests, and orders.
• To provide you with information about our products and services.
• To improve our website, products, and customer service.
• To comply with legal obligations and regulatory requirements.
• To send you marketing communications (where you have consented to receive them).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party partners who assist us in operating our website, conducting our business, or providing services to you (e.g., shipping, payment processing), subject to confidentiality obligations.
• Legal Compliance: When required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Under the PDPO, you have the right to:

• Request access to your personal information held by us.
• Request correction of inaccurate personal information.
• Withdraw consent to our use of your personal data for marketing purposes.

To exercise these rights, please contact us using the details provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect certain features of our Site.

8. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: